Privacy policy

1. Who is responsible for this information

Second Life Auto Parts is operated by Second Life Auto Parts LLC (“we,” “us,” or “our”). This notice covers information handled in connection with this website and customer conversations about used OEM engines, used transmissions, and other used auto parts.

2. Information entered on this website

The quote and contact forms may ask for a name, phone number, vehicle details (including a VIN), and the part you are considering. Information submitted through these forms may be transmitted to us so that we can respond to your quote request, contact you by phone, email, or SMS when you have provided the appropriate consent, and provide information about parts, availability, fitment, shipping, warranty, and related services.

This website does not currently provide customer accounts, an online shopping cart, or a checkout/payment form. Do not enter card numbers, security codes, account passwords, or other payment credentials in the quote form or in an email.

3. Information you provide by phone or email

If you choose to call or email us, you may provide your name, contact details, VIN or other vehicle information, requested part, repair context, and questions about condition, fitment, shipping, warranty, or an existing order. We use information you choose to provide to respond, discuss fitment and availability, prepare or clarify a quote, communicate about an order, and address delivery or warranty questions. Records created during a sale or service conversation may also be used for transaction administration, fraud prevention, accounting, and legal obligations.

4. Cookies, analytics, and outside services

The website may use technical cookies, analytics, advertising, or other third-party services where enabled. These services may process standard technical information such as IP address, browser type, device information, pages visited, referral information, and other information necessary to provide, measure, secure, or improve the website and its services.

The site may load typefaces from Google Fonts. When your browser requests those font files, Google may receive standard technical request information, such as your IP address, browser details, and the requested resource. Google's handling of that information is described in Google's Privacy Policy . Your browser or the infrastructure that delivers a web page may also process basic connection and security information needed to serve the site.

5. When information may be shared

Information you provide directly by phone, email, or website form may be shared with a service provider when that is reasonably needed to respond to you or to carry out a transaction—for example, a delivery carrier, payment provider, communication provider, or warranty administrator if one is involved in your order. We may also disclose information when required by law or when reasonably necessary to protect customers, the business, or the public.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Retention and security

Information submitted through the website or shared directly with us may be retained as needed to respond, complete a transaction, maintain business records, resolve disputes, and meet legal obligations. The website does not publish a fixed retention period. We use the systems and service providers available to the business to handle communications and records, but no method of electronic transmission or storage can be guaranteed completely secure.

7. Your privacy requests

Depending on where you live, applicable privacy law may give you rights to request access to, correction of, or deletion of personal information. Contact us using the details below and describe the request and the email address or phone number associated with your inquiry. We may need to verify your identity and may retain records where the law requires or permits us to do so.

8. Changes to this notice

We may revise this notice when the website, the information it collects, or our business practices change. The “Last updated” date at the top of this page identifies the current version. A material change to online forms, analytics, advertising tags, SMS messaging, or checkout would require us to review this notice and the relevant consent or disclosure requirements.

9. Contact us about privacy

Send a privacy question or request to info@secondlifeautopartsllc.com , call (305) 564-4854 Monday–Saturday, or write to Second Life Auto Parts LLC, 2125 Biscayne Blvd, Suite 204, Miami, FL 33137, USA. Please do not email payment-card details or account passwords.